Privacy Policy

Effective Date: September 23, 2026

1. Who We Are

Akron Forklifts is a website and brand operated by Valley Industrial Trucks ("Valley," "we," "us," or "our"), an Ohio forklift dealer. Sales, rentals, service, contracts and invoicing for anything offered through this website are handled by Valley Industrial Trucks.

This Privacy Policy describes how Valley collects, uses and shares personal information from visitors to forkliftsakron.com (the "Site").

2. Information We Collect

We collect the following categories of information:

• Information you provide via contact forms: name, company name, email address, phone number, equipment or project details, and any other information you choose to include in your message.
• Automatically collected information: IP address, browser type, operating system, referring URL, pages visited, time spent on pages, and UTM campaign parameters.
• Cookie and analytics data: via Google Analytics 4, including anonymized identifiers and aggregated usage statistics.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested quotes, estimates or service information.
• Contact you by phone, text message or email about your inquiry or our services.
• Provide, maintain and improve our services.
• Measure and analyze website performance and marketing effectiveness.
• Comply with legal obligations and enforce our rights.

4. Communications and Consent

When you submit a contact form on this Site, you consent to be contacted by Valley Industrial Trucks and its representatives by phone, text message or email about your inquiry. Where you separately opt in, this may include marketing messages, which may be sent using automated technology. Standard message and data rates may apply.

Consent is not a condition of purchase. You may opt out at any time by replying STOP to any text message, clicking unsubscribe in any email, or contacting us directly using the information at the end of this policy.

5. Third Parties We Share Information With

We share information with the following categories of service providers:

• Web3Forms — processes contact form submissions and delivers them to us by email. Their privacy policy is available at web3forms.com/privacy.
• Google Analytics 4 — provides website analytics. Information collected by Google is governed by their privacy policy at policies.google.com/privacy.
• Cloudflare — provides website hosting and content delivery. Their privacy policy is available at cloudflare.com/privacypolicy.

We do not sell your personal information to third parties for money.

6. Cookies and Tracking

This Site uses cookies and similar tracking technologies for analytics (via Google Analytics 4). You can disable cookies in your browser settings, though some Site features may not work correctly without them. You can also opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

7. Data Retention

We keep contact form submissions and related correspondence for as long as needed to respond to your inquiry, provide requested services and maintain business records, in line with our recordkeeping obligations. Analytics data is kept according to Google Analytics settings.

8. Your Privacy Rights

Depending on where you live, you may have specific privacy rights, including the right to:

• Know what personal information we have collected about you.
• Request access to or a copy of that information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of the "sale" or "sharing" of your personal information (we do not sell personal information).
• Not be discriminated against for exercising these rights.

Some of these rights are available under state consumer privacy laws that may apply to you. To exercise any of these rights, contact us using the information below. We will verify your identity before processing your request and will respond within the time required by applicable law.

9. Children's Privacy

This Site is intended for business customers and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the Site, please contact us so we can delete it.

10. Security

We use commercially reasonable administrative, technical and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" above. Continued use of the Site after changes are posted means you accept the revised policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact:

Valley Industrial Trucks
Operating Akron Forklifts (forkliftsakron.com)
1620 East Market Street, Akron, OH 44305
Phone: (330) 578-7254
Email: [email protected]