Terms of Service

Effective Date: September 23, 2026

1. Who We Are

Akron Forklifts is a website and brand operated by Valley Industrial Trucks ("Valley," "we," "us," or "our"), an Ohio forklift dealer with a branch at 1620 East Market Street, Akron, OH 44305. All sales, rentals, services, contracts and invoicing are handled by Valley Industrial Trucks.

By using https://forkliftsakron.com (the "Site") or requesting services through it, you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Site or request services.

2. Services

Valley provides forklift sales, rental, service and repair, planned maintenance, operator training and related material handling services to commercial and industrial customers. New equipment is sold only in the areas we are permitted to sell it, and the equipment shown on this Site may not be available in every location. We may decline any service request at our discretion.

On-site services are performed by Valley personnel or by contractors working under Valley's supervision and standards.

3. Estimates and Quotes

Any estimate, quote or pricing information provided through this Site, by email or by phone is non-binding. It may change based on final site assessment, scope, equipment availability and other factors. No estimate is a contract or a guarantee of final pricing.

A binding agreement is formed only when both parties have signed a written proposal, rental agreement, purchase agreement or work order issued by Valley Industrial Trucks.

4. Payment Terms

Payment terms are set out in the written proposal, agreement or invoice for each transaction. Unless otherwise agreed in writing:

• A deposit may be required before equipment is ordered or work is scheduled.
• Payment is due according to the terms stated on the invoice.
• Late payments may be subject to late charges as stated in the written agreement or invoice, to the extent permitted by Ohio law.
• Customer is responsible for reasonable costs of collection in the event of non-payment, to the extent permitted by law.

5. Cancellations and Changes

Cancellations or changes in scope must be submitted in writing. Cancellations made after equipment has been ordered or work has started may result in charges for equipment, labor already performed and restocking fees. Valley will provide written notice of any applicable cancellation charges.

6. Customer Responsibilities

Customer agrees to:

• Provide accurate information about the facility, the loads to be handled and the job requirements.
• Make sure the work area is accessible, safe and clear of obstructions before scheduled work or delivery.
• Obtain any site approvals the facility requires for delivery, on-site service or training, unless otherwise agreed in writing.
• Tell Valley about any known hazards, floor or structural concerns, or weight limits at the facility.
• Make sure only trained and authorized operators use equipment, as required by OSHA 29 CFR 1910.178.

Valley is not liable for delays, added costs or damages resulting from inaccurate information, inaccessible work areas or failure to obtain required site approvals.

7. Warranty

Valley warrants that services will be performed in a workmanlike manner. Any warranty on new equipment is limited to the manufacturer's warranty. Warranty terms for used equipment, if any, are stated in the written sale agreement. Valley does not provide any implied warranties beyond those required by applicable law.

Warranty claims must be submitted in writing within 30 days of the date the issue is discovered. Warranty does not cover damage caused by misuse, overloading, unauthorized modifications or normal wear and tear.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Valley's total liability for any claim arising out of or related to services provided shall not exceed the amount paid by the customer for the specific services giving rise to the claim.

Valley shall not be liable for any indirect, incidental, consequential, special or punitive damages, including lost profits or business interruption, even if advised of the possibility of such damages.

9. Indemnification

Customer agrees to indemnify, defend and hold harmless Valley Industrial Trucks, its officers, employees and contractors from any claims, damages or expenses (including reasonable attorney's fees) arising from: (a) customer's negligence or willful misconduct; (b) customer's breach of these Terms; or (c) inaccurate information provided by customer.

10. Site Use

You agree to use this Site only for lawful purposes. You may not use the Site to transmit harmful, fraudulent or offensive content. We may end access to the Site for any user who violates these Terms.

All content on this Site, including text, images, logos and code, is owned by or licensed to Valley Industrial Trucks and may not be copied, reproduced or used without written permission. Manufacturer names and logos belong to their owners.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of Ohio, without regard to its conflict of law provisions. Any dispute arising from these Terms or our services shall be resolved in the state or federal courts located in Ohio, and both parties consent to the jurisdiction of those courts.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site or our services after changes are posted means you accept the revised Terms.

13. Contact Us

For questions about these Terms, contact:

Valley Industrial Trucks
Operating Akron Forklifts (forkliftsakron.com)
1620 East Market Street, Akron, OH 44305
Phone: (330) 578-7254
Email: [email protected]